FAQ

Digital copies of the authentic confirmation vouchers issued by Lake Park Cruise are accepted during check-in at the houseboat. There is no need to carry a physical copy of the voucher.

Yes, the Alleppey houseboat package designed by the Lake Park Cruise is safe. All of our crew members are well-trained and certified in first aid and life-saving techniques.

To enjoy a night in a houseboat and the scenic wonders of Alleppey, a 2-day holiday is sufficient.

Yes, pure vegetarian food is available on the houseboat. In case you are vegan, intolerant to gluten or lactose, or have allergies to specific foods, do inform us during the booking.

In every Alappuzha houseboat package, the boat rental, fuel costs, charges for all the meals as per the package, and charges for services by crew members are included.

Reputed agencies like Lake Park Cruise are efficient in handling medical emergencies seamlessly. If someone falls ill on the houseboat, our trained and experienced crew will provide first aid and transport the person by boat to the nearest land point for transfer to a hospital.

We have single-bedroom houseboats accommodating 2 people to large multi-floor and multi-bedroom houseboats accommodating 20-30 people.

The best time to book a houseboat in Alappuzha is during the winter season. This is the peak season, from October to March, and an ideal time to book houseboat stays due to pleasant, cool, and dry weather with very low humidity levels.

Some houseboats allow pets on board. Before booking, notify the houseboat company, read the pet policy, and check for additional charges.

The houseboat tours organised by Lake Park Cruise generally start either from Kainary or Thottuvalthala. Both are close to Alappuzha railway station and the KSRTC bus stand.

Every houseboat company in Alleppey has different terms and conditions for rescheduling or cancellation. Kindly go through the policies of Lake Park Cruise in case the trip is cancelled due to bad weather.

It is always advisable to bring light clothes, mosquito repellent, sunscreen, a camera, and specific medicines on board. Though these are mostly fully paid in advance packages, it is also essential to carry some extra cash for tips and buying local stuff during village tours.